We present new large-scale R-matrix (up to n=4) and distorted-wave (DW, up to n=6) scattering calculations for electron collisional excitation of Fe XII. The first aim is to provide accurate atomic data for the soft X-rays, where strong decays from the n=4 levels are present. As found in previous work on Fe X, resonances attached to n=4 levels increase the cross-sections for excitations from the ground state to some n=4 levels, when compared to DW calculations. Cascading from higher levels is also important. We provide a number of models and line intensities, and list a number of strong unidentified lines. The second aim is to assess the effects of the large R-matrix calculation on the n=3 transitions. Compared to our previous (n=3) R-matrix calculation, we find overall excellent agreement to within a few percent, however a few key density diagnostic EUV intensities differ by about 60% at coronal densities. The new atomic data result in lower electron densities, resolving previous discrepancies with solar observations.